Cancellation & Refund Policy

Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping.

YASHASH TECHNO SOLUTIONS PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables, etc. However, refunds or replacements can be made if the customer establishes that the quality of the delivered product is not good.

In case of receipt of damaged or defective items, please report the issue to our Customer Service team within 7 days of receiving the product. The request will be entertained once the merchant has checked and determined the same at their end.

If you feel that the product received is not as shown on the site or does not meet your expectations, please contact customer service within 7 days of receiving the product. The Customer Service Team will review your complaint and take an appropriate decision.

For products with a manufacturer's warranty, please refer the issue directly to the manufacturer.

In case of any refunds approved by YASHASH TECHNO SOLUTIONS PRIVATE LIMITED, it will take 16-30 days for the refund to be processed to the end customer.